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Terms and Conditions

By using www.guidedelevator.com (the “Website”), you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the Website.

1. Use of the Website

  • You must be at least 18 years old to use this site.
  • You agree to provide accurate information in the contact form.
  • You will not use the site for unlawful or prohibited purposes.

We may refuse access or service at any time.

2. Communications & SMS Consent

By submitting your phone number, you expressly consent to receive:

  • Replies to your elevator-repair inquiry
  • Appointment date/time, technician ETA
  • Job-complete confirmation or satisfaction check

…from Guided Elevator regarding your inquiry or our services. Most customers receive only 2–3 texts total.

SMS Details:

  • Message frequency: Varies (typically 1–5 messages per inquiry)
  • Cost: Message & data rates may apply
  • To opt out: Reply STOP to any text
  • For help: Reply HELP or email info@guidedelevator.com

We comply with the Telephone Consumer Protection Act (TCPA). Consent is not required to receive services, but helps us respond quickly.

3. Intellectual Property

All content on this Website (text, images, logos, etc.) is owned by Guided Elevator or its licensors. You may not copy, distribute, or use it without written permission.

4. Third-Party Links

Links to external sites are provided for convenience. We are not responsible for their content or practices.

5. No Warranties

The Website is provided “as is” with no guarantees of availability, accuracy, or security.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages from your use of the Website. Total liability is limited to $100.

7. Indemnification

You agree to defend and hold Guided Elevator harmless from claims arising from your misuse of the site.

8. Governing Law

These Terms are governed by the laws of the State of California. Disputes will be resolved in Los Angeles County, California courts.

9. Changes to This Policy

We may update this page at any time. Changes take effect when posted. Continued use means acceptance.

Contact Us

For questions about privacy, terms, or to revoke communication consent: